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Privacy Statement

This Privacy Policy sets out how Wan Ling Tea House uses and protects any information that you give Wan Ling Tea House when you use our websites. Please read it with care.

Wan Ling Tea House is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wan Ling Tea House privacy statement may change from time to time and as such an updated form of this page will be published. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2008 and last update in March 2013.

Information we collect

If you register with our mailing list or purchase goods from our online tea shop we may collect the following information based on your submission:

Your Name.

Contact information including email address, phone number and postal address.

Demographic information such as post code, preferences and interests.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Processing and despatch of your order.

Internal record keeping.

To improve our range, products & services.

To periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for our own market research purposes. We may contact you by email or mail.

In the interest of your convenience, privacy and the environment, Wan Ling Tea House will endeavour to use email as the preferred contact method.

We may use the information to customise the website according to your interests. Hopefully making for a more relevant, efficient and enjoyable experience.

How we use cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The software we use will sometimes gather traffic log cookies to identify which pages are being used, from what countries and basic information on the type of internet connection and version of software being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to users needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Some of the 3rd party software Wan Ling Tea House uses to improve the functionality of our site may use cookies, including marketing and advertising services offered by Google. In order to protect your privacy, you may opt out of such services by updating your Google profile (Ads Preferences Manager) or visiting the independent  Network Advertising Initiative opt out page.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us via our mailing lists, online tea shop or emails sent by you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, please refer to your browsers help pages for assistance with this, please note however this may prevent you from taking full advantage of Wan Ling Tea House website and other websites you visit.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Should you wish to restrict the use of your personal information please contact us. In the future we will look at may be automating this, however as this is early stages for us technically and we appreciate your time in emailing or phoning us.

We will not sell, distribute or lease unless we are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us that you do not wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to;

Wan Ling Tea House Australia, 164 Osborne Parade Warilla, NSW, Australia, 2528. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

As ever any suggestions, comments or feedback you have on this statement or any part of this site are welcoming and encouraged. Many thanks for taking the time to visit Wan Ling Tea House Australia. 

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